South African Airways Cargo launches pet lounge at Cargo ORTIA Terminal

South African Airways Cargo launches pet lounge at Cargo ORTIA Terminal

Nov 29, 2016: South African Airways Cargo (SAA Cargo), the airfreight division of South African Airways, has introduced a new pet lounge facility for domestic pets at Cargo OR Tambo International Terminal. The Pet Lounge started operating from October 1, 2016.

The lounge is specially designed for the pets’ comfort and safety, ensuring they experience a stress-free environment during their journey. In addition, the facility also minimises any environmental factors that are likely to cause distress. “This milestone is a welcome service enhancement and demonstrates our commitment to improving the handling of domestic pets. “We pride ourselves in providing a value-added service in an effort to cater for the needs of our customers,” said TleliMakhetha, SAA Cargo’s General Manager. Key and a priority for the pet-moving company like SAA is a peace of mind we give our customers through the nature of our service that assures them that they leave their pets in an animal-friendly environment. The Pet Lounge is manned by a specialised team who provides handling and co-ordination services, making sure every travelling pet enjoys the comfort and a hygienic environment while waiting to be escorted on board their flight. “The hands-on approach highlights our resolve to care about the welfare of live animals that are processed through SAA Cargo’s facilities,” said Makhetha. So far, the customers who have made use of the pet lounge have shown excitement and also complimented SAA Cargo on the new dedicated service for pets. This is without a doubt a value-added service and will contribute to customer satisfaction. “Well done to the entire operations team. SAA Cargo Pet Lounge is at your service,” said Makhetha.

Related Posts

DHL Global Forwarding appoints Amadou Diallo as CEO for Middle East and Africa

DHL Global Forwarding appoints ...

Jul 26, 2017: Amadou Diallo has been appointed as the CEO for the Middle East and Africa region for DHL Global Forwarding. In this ...

Ethiopia-Djibouti railway to start commercial operations in October

Ethiopia-Djibouti railway to s ...

Jul 26, 2017: The Chinese built 756 km electrified rail project connecting landlocked Ethiopia to Djibouti will start commercial o ...

Ethiopia secures $104 million from meat and dairy exports in FY16-17

Ethiopia secures $104 million ...

Jul 26, 2017: The Ethiopian Meat & Dairy Industry Development Institute reported that the country generated $104 million from ...

Global Logistics Services joins hands with NAS to handle cargo operations at RIA

Global Logistics Services join ...

Jul 26, 2017: Global Logistics Services (GLS) has partnered with the National Aviation Services (NAS), the fastest aviation servic ...