Air cargo quality standards group Cargo iQ has updated its offset management platform ENCORE to give ground handling agents (GHAs) access to view service timelines for shipments according to their service level agreements (SLAs) with airline partners.

The new access will bring ground handlers visibility over specific time commitments for shipments in their care – crucial data for planning activities, reaching milestones, and meeting service commitments.

“This visibility not only means that shipments are more likely to arrive on time, but it also helps to protect the integrity of time-critical shipments and protect stakeholders from incurring unfair penalties when offsets are missed,” said Chris Davies, Technology and Product Manager, Cargo iQ.

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