May 04, 2020: In order to facilitate operations for ground handlers and freight forwarders for document processing and ensure business continuity during the current crisis, Kale Logistics Solutions has introduced an innovative service called PING.

PING is a state-of-the-art digital service facilitated by Kale to remove the burden of administrative tasks and facilitate e-Airway Bill (creation and filing) without any hassles. It enables the conversion of PDF copies of AWB directly into industry-standard messages as well as application program interface (APIs) using advanced technology like machine learning (ML) and robotic process automation (RPA). It enables operational efficiency, reduced staff interactions with people at the counter, lower cost of data with no errors, reduced vehicle congestion, and compliance with the e-AWB process.

Emphasising on the e-service initiative, Amar More, CEO of Kale Logistics Solutions said, “We stand by the industry during these tough times and would like to offer these business continuity services to the air cargo industry. Kale understands that the industry has limited ability to invest in new tools in such trying times, so it has taken upon itself to offer a complete cloud-hosted, outcome-based service model with zero upfront investment for its e-services. These cloud-enabled services reduce cargo-handling time with automation. We are experiencing a tremendous demand for these e-services which are so pertinent in these pandemic times. PING is an extremely easy configurable service.”

He further added, “Our research has shown that the air cargo industry can save between 15-20 percent of its administrative costs related to AWB processing by using this service in addition to keeping business continuity and employee safety in these difficult times.”

Kale is offering a free trial of PING service in order to support ground handlers, self-handling airlines and freight forwarders to continue with their business operations. Also, no upfront investment is required to begin using this service. Right from enabling remote working to automated handling and ensuring data accuracy, PING offers robust solutions for business continuity despite the ongoing crisis.

In Africa, Mitchell Cotts, a Kenya-based freight forwarder has been working with Kale’s GALAXY cargo management system to digitise operations at Jomo Kenyatta International Airport in Nairobi, Kenya.

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