Page 19 - LUA November - December 2023 for Magzter

a wide and diverse range of perishable
commodities including fruits, vegetables,
seafood, flowers, plants, meat, baked
goods, chocolate, herbs, spices, eggs,
cosmetics, cheese and dairy. Features of
FreshForward include expedited ramp
handling for arriving and departing
aircrafts, late priority dispatch from
storage facilities to the aircraft, a dedicated,
We will invest in upgraded perishables centre in Abu Dhabi,
advanced technologies temperature-controlled storage facilities,
shipments transported from aircraft to
such as real-time storage facilities on priority basis, and
monitoring systems robust contingency process and procedures
and data analytics to to mitigate the risk of operational failures
and temperature excursions.
ensure even greater "By offering state-of-the-art solutions
visibility and control such as temperature-controlled containers,
over the transportation thermal blankets and specialised
packaging, Etihad Cargo ensures the
process. integrity and efficacy of products. Etihad
FABRICE PANZA Cargo utilises specialised breathable
ETIHAD CARGO thermal covers to help mitigate
environmental risks associated with
President, Global Perishables Air environmental conditions outside of
Logistics, Kuehne+Nagel. “Since its temperature-controlled cool rooms such
inception, the market feedback has as the ambient temperature as perishable
been very positive as we are the only cargo is being transported from our
organisation that has created transparent aircraft to our dedicated temperature-
processes that are both internally and controlled facility."
externally audited. It is imperative that Customers find Cathay Fresh highly
when dealing with perishable cargo reliable, and Cathay Cargo is proud to
covering a multitude of products that learn that customers are well assured of
our colleagues not only have strict our quality service and timely delivery of
States Department of Agriculture (USDA) guidelines but also access to proper their fresh produce in the best conditions
for the export of Indian mangoes to the training and the best internal support. We available, says Siddhant Iyer, Head of
United States. The approval comes after a receive feedback from both shippers and Cargo Markets and Customer Solutions,
hiatus in mango exports to the USA since receivers that this gives them a peace of Cathay Cargo. "Knowing that customers
2020, primarily due to travel restrictions mind, knowing that we understand the constantly seek better management over
imposed on the USDA inspectors to visit complexity of their products." critical control points, we have begun to
India during the Covid-19 pandemic. Etihad Cargo ensures perishables are use cool dollies on selected perishable
transported reliably, efficiently and safely commodities at our Hong Kong hub to
KEY CHALLENGES via its dedicated IATA CEIV Fresh- protect highly sensitive shipments from
When Kuehne+Nagel launched certified FreshForward. Fabrice Panza, the extreme tarmac environment. Service
FreshChain, it wanted to Manager, Global Cool Chain Solutions, enhancement on both procedures and
demonstrate to the market Etihad Cargo says: "Since its launch, we infrastructure will be a constant effort
that it was possible to have had an overwhelmingly positive while Cathay continues to uphold IATA
create a global perishables response from our partners and CEIV Fresh standards and work towards
network with quality as a customers who rely on Etihad becoming one of the world’s greatest
differentiator. "We wanted our Cargo to maintain, customer-centric air cargo service brands."
customers to be able to rely on monitor and control
a global consistency adhering conditions to TRAINING IS KEY
to the strictest standards mitigate the risks Kuehne+Nagel has initiated special training
even when using associated with for employees handling perishables. “The
multiple stations,” the transport of quality, safety, health & environment
says Dennis perishables. (QSHE) specialists / managers undertake
Verkooy, Senior Vice "Etihad training provided by Kuehne+Nagel’s
Cargo Quality Expert Team Food (QETF – a
transports multidisciplinary global expert team) at

NOVEMBER - DECEMBER 2023 LUA 17